Standard Life Accessibility Statement

Standard Life is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards. If this site is not accessible for you please email online_accessibility@standardlife.com and we'll do our best to find a solution for you as soon as possible.

AbilityNet has advice on making your device easier to use if you have a disability.


Measures to support accessibility

Standard Life takes the following measures to ensure accessibility of this website:

  • Aim to design and develop with accessibility in mind.
  • Test our sites for accessibility manually and with automated tools.
  • Assess the accessibility of the website through self-evaluation.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance. Standard Life aims to be compliant with WCAG 2.1 level AA.


Compatibility with browsers and assistive technology

  This website is designed to be compatible with all modern desktop and mobile browsers, including Chrome, Firefox, Safari, Edge and Internet Explorer 11.


Limitations and alternatives

Despite our best efforts to ensure accessibility of Standard Life, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

  • Some PDFs and documents are not always accessible.

Technical specifications

This site requires the use of JavaScript in order to work correctly. You can find information about how to enable JavaScript on your browsers support page.


Feedback

We welcome your feedback on the accessibility of this website. Please email online_accessibility@standardlife.com with any feedback you have.